Overview
Our refund and Exchange policy lasts 1 day after recieving the order. If 24 hours have passed since the recieve, we can’t offer you a full refund or exchange for items if they are defective or damaged.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return or exchange, we require a receipt or proof of purchase.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or exchange.
If you are approved, then your refund or exchange will be processed within a certain amount of days.
Late or missing refunds
If you’ve done all of process and you still have not received your refund or exchange yet, please contact us at contact@monebrand.com
Shipping returns
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Need help?
Contact us at contact@monebrand.com for questions related to refunds and returns.